Frequently Asked Questions

Have a question? We can help with that too!
Read some of our frequently asked questions below.

Air Conditioning

  • There are many reasons why air conditioners stop working. It’s important to check your air filters to make sure they are clean, and replace the batteries in your remote if needed.

    If you continue to experience problems, it is best to have a qualified technician accurate diagnose the problem.

    To book an appointment with one of our technicians, call us on (07) 40393794 or visit our Bookings page.

  • You should have your air conditioner serviced at least every 12 months to keep it running efficiently and effectively. Regular servicing can also identify issues before they become a bigger problem!

  • The average effective lifespan of an air conditioner is about 5 - 8 years. Most manufacturer warranties end at 5 years, and it is often difficult to replace parts beyond this time.

  • Unusual noises, reduced cooling, increased energy bills, or unusual odours, may all be signs that your air conditioner needs servicing or repairs.

  • The cost to install a new air conditioner depends on a number of factors including the size of the system, the location of the system, and the type of property. It is best to get an estimate from us that can consider all of these factors.

  • Having the right sized unit for your space, regular servicing, and keeping filters clean can make a difference to the efficiency of your air conditioner.

  • The best air conditioning system is one that meets your needs. Choosing the right unit will depend on the size of the area, the level of cooling required, and your budget. We can provide options to help you find the best air conditioner to suit your space.

  • We consider a number of factors in recommending the right sized air conditioner to you. To calculate the cooling load, we consider the dimensions of the room, the level of insulation, and the number of occupants or what the space will be used for.

  • Unfortunately we cannot offer financing options.

Electrical

  • If you are experiencing any electrical issues, such as flickering lights, tripped circuits, or outlets not working, it is a good idea to speak with an electrician.

    Contact our team to see how we can assist.

  • We can assist you undertake a review of your property and recommend energy-efficient solutions. This might include LED lighting, programmable thermostats, and installing energy-efficient appliances. We can also look at any inefficiencies in your electrical system.

  • The most common reason for a circuit breaker tripping is overloading. It’s important that you don’t overload outlets and make sure any faulty wiring or appliances are replaced.

    The best thing to do is contact a qualified electrician so they can accurately locate the issue and provide effective solutions.

  • Our electricians can assist with residential and commercial electrical work and projects.

    Whether you need something repaired, your equipment maintained, test-and-tag completed, or new electrical work completed, our team can assist.

  • In a standard electrical circuit, electricity travels to an appliance and returns through the neutral wire. If the circuit becomes compromised, there's a risk that electricity can escape to the ground through a person in contact with the appliance, resulting in severe injury or even death.

    An electrical safety switch is designed to identify any power loss in the circuit. If such a loss is detected, the safety switch swiftly interrupts the electricity supply in just 30 milliseconds, equivalent to 0.003 seconds. This rapid response time is crucial, as it is faster than the critical phase of a heartbeat. Consequently, this quick action significantly minimizes the risk of death or serious injury.

  • An RCD, or Residual Current Device, is a crucial safety device for your electrical system. Its main job is to quickly cut off power if it detects any abnormalities, such as a wiring issue or contact with live parts. This rapid response helps prevent electric shocks and minimizes the risk of electrical fires. They are a mandatory safety feature, ensuring a higher level of electrical safety in homes and businesses.

  • An RCD, or Residual Current Device, is a crucial safety device for your electrical system. Its main job is to quickly cut off power if it detects any abnormalities, such as a wiring issue or contact with live parts. This rapid response helps prevent electric shocks and minimizes the risk of electrical fires. They are a mandatory safety feature, ensuring a higher level of electrical safety in homes and businesses.

  • Whole-house surge protectors safeguard your appliances and electronics from power surges. They offer comprehensive protection against voltage spikes and can extend the lifespan of your devices.

    An electrician can assess your home's needs and install a surge protection system.

  • While minor tasks like changing a light globe can be done by homeowners, electrical repairs should be left to professionals.

    Attempting DIY electrical work can be dangerous and may lead to electrical hazards. Always consult a qualified electrician for any electrical repairs or installations.

Refrigeration

  • Unfortunately, we do not repair domestic fridges.

  • Air Conditioning and Refrigeration technicians can install, repair, and service a range of air conditioning, refrigeration and cooling appliances.

  • Check the thermostat settings and ensure you have proper ventilation around the appliance. If the issue persists, contact our team to see how we may be able to assist.

  • Contact us on (07) 4039 3794 to see how we may be able to assist.

  • Some noise is normal, but loud or unusual sounds might indicate there is an issue.

  • Yes! Contact our team today to discuss your requirements and to see how we can assist.